Returns & Exchanges
At Blackstone Products, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is always a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the original, unworn garments with all tags intact back into the shipping box and include the printed packing slip provided in the portal.
Attach the Label
Download and print your prepaid shipping label from your email, then securely affix it to the outside of your package over any old labels.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing